Customer satisfaction is always our top priority, and as such our team handle each query on a daily basis to the best of our ability. While we hope you absolutely love your purchase, if for any reason you are not perfectly satisfied with your order you can simply return/exchange the item(s) within 7 days from the date of receipt. We are pleased to accept returns of item(s) in unused, unworn and undamaged condition. Please follow the guidelines below.

 

 

RETURN PROCEDURES

 

Notify us of your wish to return the items by emailing us at info@monadshop.com

 

If our customer service team determines that your request is eligible, you will be provided with specific instructions depending on the country. 

 

 

 

       PAYMENT

  • PayPal keeps your financial information securely encrypted and doesn't share it with sellers or merchants. PayPal will also store your billing and shipping information so you don't have to enter it every time - making checkout fast. To checkout with PayPal, look for the Checkout with PayPal button on the merchant's website, log in to your PayPal account, and select how you want to pay.​

       SHIPPING

  •  Standard International Shipping by Russian Post service. Delivery time is 10-21 business days (shipping may take longer to some countries, so please be patient) - 5$

 

 

 

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